- No analytics, no ads, no tracking cookies.
- We never see your card. Polar handles payment.
- We keep your email only to reply, send updates and keep accounts.
- Ask, and we show you or delete what we hold.
Who is responsible
The Silent Cosmos Co., Ltd. (AnotherV), Bangkok, Thailand, is the data controller for this site. Write to halo@anotherv.art about anything on this page.
When you visit
- We use no analytics, no advertising and no tracking cookies.
- Your cart is kept in your own browser (local storage) so it is still there when you come back. It is never sent to us. Clearing your site data removes it.
- Like any website, our host records basic server logs (IP address, time, page requested) to keep the site running and safe. These are kept for a short time and not used to identify you.
- Fonts and icons load from Adobe Fonts, Google Fonts and jsDelivr. Your browser asks them for those files directly, so they see your IP address, as with any web request.
When you write to us
The Contact form sends us your email address and your message. We use them only to reply. The message passes through the form service that delivers it to our inbox. We keep the conversation for up to two years after the last message, then delete it, unless you ask us to delete it sooner.
When you buy
Payment happens on Polar’s checkout. Polar and its payment partner Stripe collect your payment details under Polar’s privacy policy. We never see your full card number.
Polar shares with us your name, email address, country, what you bought and when. We use this to give you access to downloads and updates, to help you, and to keep the business records that the law requires. Order records are kept for as long as Thai accounting and tax law requires (currently five years), then deleted.
We send email only about what you bought, such as an important update. No newsletters unless you ask for one.
Where it goes
Polar, Stripe and the other services above work from outside Thailand, mostly the United States and the European Union. We use only services that protect personal data to a standard comparable with Thai and EU law. We do not sell or rent personal data to anyone.
Your rights
Under Thailand’s Personal Data Protection Act, and the GDPR if you are in Europe, you can ask us to:
- show you the data we hold about you, or give you a copy;
- correct it, or delete it;
- stop or limit using it, or object to how it is used.
Email us and we will answer within 30 days. Some order records must be kept by law even if you ask us to delete them. You can also complain to the Personal Data Protection Committee of Thailand, or to the data protection authority where you live.
Changes
If this page changes, the date at the top changes too. If a change matters for something you bought, we will tell you by email.